Shipping & Payment Info

Shipping Policy

At ResellBro.Shop, we strive to process and ship all orders as quickly as possible. However, please be aware that all orders are subject to potential delays due to various factors. By placing an order with us, you agree to the following terms regarding shipping times and potential delays.

1. General Shipping Times

We aim to process and ship orders within 5-15 business days. Once your order is shipped, delivery times will vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided at checkout, but they are not guaranteed.

2. Potential Delays

While we do our best to meet estimated shipping times, there are circumstances that may cause delays, including but not limited to:

• Holidays: Public holidays may affect both order processing and delivery times.
• Weather Conditions: Severe weather may delay shipping or affect courier services.
• Carrier Delays: Delays caused by shipping carriers (e.g., lost packages, misrouting) are beyond our control.
• Customs Delays: International orders may be subject to customs clearance, which can cause additional delays.
• Other Unforeseen Events: Any other unforeseen events, including natural disasters or global events, may impact delivery times.

3. Responsibility for Shipping Delays

Once your order is handed over to the courier, ResellBro.Shop is not responsible for any delays caused by the shipping carrier or customs authorities. We encourage you to track your package and contact the courier if any issues arise.

4. Lost or Delayed Shipments

If your shipment is lost or delayed, we recommend contacting the courier directly to resolve the issue. ResellBro.Shop is not responsible for resolving issues related to lost or delayed shipments once the package has been transferred to the courier.

5. Contact Us

If you have any questions or need further assistance, please reach out to us at: ResellBro@proton.me or on tiktok @jjvending